Bernard, S., 2004. An Introduction to Enterprise Architecture. Author House.

Blechar, M. J., and M. Hotie, 2004. “SODA Return on Investment Model Productivity Factors.” The Gartner Group. 13 October. Gartner G00123501.

Brown, J. S., and J. Hagel III, 2003. “Flexible IT, Better Strategy.” McKinsey Quarterly, No. 4.

Brynjolfsson, E., 2003. “The IT Productivity Gap.” Optimize Magazine, 22, July.

Carr, N. G., 2004. Does IT Matter? Information Technology and the Corrosion of Competitive Advantage. Harvard Business School Press.

Carr, N. G., 2003. “IT Doesn't Matter.” Harvard Business Review, May.

Dunn, D., 2004. “Catch the Wind.” Information Week. January 5.

Friedman, T. L., 2005. The World is Flat: A Brief History of the Twenty-First Century. Farrar, ...

Get CIO Wisdom II: More Best Practices now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.