Conclusion

Outsourcing is not for the faint of heart and does not fit most situations. However, in those cases where outsourcing fits, with proper supervision and careful attention to expectations and details, it can provide a significant business advantage.

Get CIO Wisdom II: More Best Practices now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.