When?

When should outsourcing be done and at what stage of the process? You usually recognize you need to outsource, and then it is too late. Therefore, the decision to outsource must be made early, and you must analyze the cost-benefit ratio of waiting too long to decide.

How to Outsource

Many companies fail in the execution of strategic outsourcing. There are a number of ways in which they can fail—for example, organization culture mismatches. In addition, morale damage may occur due to any layoffs that might be involved.

Another reason for failure is outsourcing for the wrong reasons. For example, outsourcing cannot absolve you of your responsibility. You can't outsource your problems.

There are several standard methodologies for outsourced ...

Get CIO Wisdom II: More Best Practices now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.