Epilogue

The next six months were crazy, frustrating, exhilarating days for Blake and the team. There was so much to do that the team ultimately decided they needed to scale back the plan for the upcoming year. They didn’t abandon any of the moves; they just decided to implement their plan a little more slowly—“narrow the focus,” as Jack would say. This made the implementation of their ideas much easier.

Performance continued to improve. In retrospect, it made perfect sense—if you invest in your leadership; ensure the entire organization understands your purpose, mission, and values; leverage people’s strengths and help them pursue their dreams; and create systems to enable great performance. It works!

The most frustrating part of the entire ...

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