ABOUT THE SOFT SKILLS FOR IT PROFESSIONALS SERIES
IT is often seen as a ‘hard-skill’ profession where there is no place for soft skills. Yet the importance of soft skills for the IT professional should not be underrated; they underlie all behaviors and interactions. Both IT and non-IT professionals need to work together and learn from each other for effective business performance. All professionals, be they in IT or elsewhere, need to understand how their actions and reactions impact on their behavior and working relationships.
This series of books aims to provide practical guidance on a range of soft-skills areas for those in IT and also for others, including those who deal with IT professionals, in order to facilitate more effective and ...
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