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Change Lessons from the CEO: Real People, Real Change

Book Description

Real stories from real CEOs on implementing successful change initiatives in any organization

Change is difficult. In large organizations with established cultures, managing change can be one of the biggest challenges for business leaders and managers. Using a wealth of real stories from real CEOs on how they managed major change initiatives—and the lessons they learned along the way—Change Lessons from a CEO gives professionals and business students powerful and effective guidance on successfully managing change initiatives in any organization. The book's uniquely flexible approach lets readers build their own models for change based on their unique organizational structure, culture, and situation. Throughout, the book emphasizes the importance of authenticity in the change leader's role and how to manifest that authenticity throughout a change initiative. With examples and case studies from multinational corporations, non-governmental organizations, and small and medium-size businesses, this book is a valuable tool for leaders of any organization of any size.

  • Offers real-world insight from CEOs and leaders

  • Ideal for CEOs, managers, leaders of non-profit organizations, consultants, and students in business programs

  • Includes case studies and first-hand accounts of successful change initiatives in a wide range of businesses and organizations of all sizes

Change is inevitable. Managing change initiatives successfully can be the difference between organizations and teams that thrive and those that come apart at the seams. For business leaders and students, this book offers practical and proven guidance for doing change right.

Table of Contents

  1. Cover
  2. Endorsements
  3. About the Authors
  4. Title page
  5. Copyright page
  6. Dedication
  7. Preface
    1. Who is this Book for?
    2. Purpose of the Book
    3. Features
    4. How is this Book Organized?
  8. Acknowledgements
  9. CHAPTER 1: Your Journey to Leading Change Authentically
    1. Chapter at a Glance
    2. Beginning Cases: Preparation
    3. Chapter Introduction
    4. What is Authentic Leadership and What is it Not?
    5. Becoming Authentic
    6. Leading Change Authentically
    7. Chapter Summary
  10. CHAPTER 2: Change Readiness: Are You Ready for Leading Change?
    1. Chapter at a Glance
    2. Beginning Cases: Preparation
    3. Chapter Introduction
    4. Mental Models
    5. The Dark Side of Leadership: Narcissism
    6. Mental Toughness: Don't Give Up
    7. Less Ego, More Humility
    8. Resuscitate Your Passion for Life and Work
    9. Chapter Summary
  11. CHAPTER 3: Leading Change: Winning Hearts and Minds
    1. Chapter at a Glance
    2. Beginning Cases: Preparation
    3. Chapter Introduction
    4. Framing the Change
    5. Shaping Behaviour
    6. Creating Capacity for Change
    7. Chapter Summary
  12. CHAPTER 4: Getting Employees Ready for Change
    1. Chapter at a Glance
    2. Beginning Cases: Preparation
    3. Chapter Introduction
    4. Understanding Readiness for Change
    5. Variables Influencing Reactions Towards Change
    6. Creating Change Readiness: Leadership Behaviours
    7. Rethinking Resistance to Change
    8. Managing Resistance
    9. Chapter Summary
  13. CHAPTER 5: Understanding How People Change
    1. Chapter at a Glance
    2. Beginning Cases: Preparation
    3. Chapter Introduction
    4. Understanding Individual Level Change
    5. The Nature of Habits
    6. Stages of Change
    7. Endings and New Beginnings
    8. The Experience of Change
    9. Principles of Individual Level Change
    10. The Relationship Between Individual Level and Organizational Level Change
    11. Chapter Summary
  14. CHAPTER 6: Coaching for Change Success
    1. Chapter at a Glance
    2. Beginning Cases: Preparation
    3. Chapter Introduction
    4. What is Coaching and What it is Not
    5. Principles to Keep in Mind When Coaching Adults
    6. Implications of Using Adult Learning Principles for Coaching
    7. Skills Needed to Coach
    8. The Coaching Process
    9. Critical Success Factors for Using Coaching During a Change Programme
    10. Chapter Summary
  15. CHAPTER 7: Change Politics and Change Levers
    1. Chapter at a Glance
    2. Beginning Cases: Preparation
    3. Chapter Introduction
    4. Power and Politics
    5. Change Management Practices Revisited: Designing Your Own Change Strategy
    6. Understanding Change Levers
    7. Chapter Summary
  16. Conclusions
  17. Index