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Challenging Coaching: Going beyond traditional coaching to face the FACTS by Ian Day, John Blakey

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CHAPTER 8FACTS—Systems thinking

How do we know all this? Because we know that each part is in the whole and the whole is in each part. (Tao Te Ching, Verse 54)

Last but not least we reach the “S” of FACTS, which represents systems thinking, a skill very different to any of those we have discussed in the model so far and yet inextricably linked to all of them. We use the phrase systems thinking to describe the belief that everything in the world is connected and that it is the relationship between things rather than the things themselves that is the primary determinant of desirable or undesirable outcomes. While systems thinking is a discipline that has existed for many years and was brought into the mainstream of business thinking via books like ...

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