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Certified Information Systems Auditor (CISA) Cert Guide by Robert Johnson, Michael Gregg

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Chapter 7. Systems Maintenance and Service Management

The following exam domain is partially covered in this chapter:

Domain 4—Information Systems Operations, Maintenance and Service Management

This chapter covers the following topics:

Images Service Management Frameworks: All organizations must function with some type of framework and policies.

Images Fundamental Technologies: While auditors are not expected to be IT experts, they must have an understanding of operating systems and databases.

Network Infrastructure: IT auditing requires a basic understanding ...

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