Chapter 9.2.1. Create Service Request
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184 Certification Study Guide Series: IBM Maximo Asset Management V7.1 Figure 9- 6 Apply Service Request Template 9.2 Self- Service IBM Maximo Asset Management offers several methods for users to enter service requests without having to contact an agent. These include creating and managing requests from within the Self- Service module, and the use of the e- mail listener to generate service requests from an e- mail. 9.2.1 Create Service Request To access the Create Service Request application, select Go To . Self Service . Service Requests . Create Service Request. Within the Create Service Request application, the logged- in users person record details are automatically populated on the request. ...
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