Acknowledgments
This book is the culmination of many years of hard work by many talented people dedicated to the belief that security, continuity, and IT operations management processes can be improved, and operational resilience can be actively directed, controlled, and measured. These people have spent countless hours poring over codes of practice, interviewing senior personnel in organizations with high-performance resilience programs, applying and field testing the concepts in this book, and codifying the 26 most common process areas that compose a convergent view of operational resilience.
CERT-RMM is a major component of this book. Early models were created by Richard Caralli, working with members of the Financial Services Technology Consortium ...
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