Chapter 4. Model Relationships
Successful process improvement efforts align with and help to accomplish business and strategic objectives. Otherwise, there is no reason for the organization to invest in improving processes. Business and strategic objectives may reflect the organization’s critical success factors (to improve sales volume) or compliance regulations (to meet stricter information privacy rules) or even address a continuing issue or challenge for the organization (to prevent further data breaches). These objectives should drive how you use model-based process improvement methods, techniques, and tools, including CERT-RMM.
CERT-RMM in its entirety looks ominous at first glance. One reason for this is that operational resilience management ...
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