Chapter 11

Luis Talks with Colonel About Intelligence Gathering

The Colonel welcomed me at the door with a jaunty “How goes the battle?”

“Not very well I’m afraid. It looks like there can be casualties in a Cost War and that I may be one of the first.”

“Can’t be that bad. Come on in, and we will open that bottle and try to figure out a battle plan.”

Ten minutes later, we were comfortably sitting on the patio and I began to explain my frustration. “I made my recommendations for strategic use of cost benefit analysis and tactical implementation of a continuous improvement process. I’m not sure the president or chairman really got it because the focus immediately shifted to accounting options. It was as if cost accounting alone would solve the problem. ...

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