Chapter 1 Cisco Unified Communications Manager Architecture and Deployment
Architecture
This brief section provides you with information about the architecture and hardware requirements of the Cisco Unified Communications system. This section also examines the licensing model of the product.
Overview
The Cisco Unified Communications system provides the following communications technologies:
IP telephony—Technology that transmits voice communications over a network using IP standards.
Customer contact center—Enables efficient and effective customer ...
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