Dial Plans

Introduction

A dial plan, or a “route plan,” in a PBX environment involves creating rules that dictate which phones can, for example, call long distance and which trunks should be used to place a particular call. You also must create route plans in the CCM environment. In addition, your CCM configuration allows you to limit calls. For example, perhaps you do not want employees making long-distance calls. You can restrict those types of calls using partitions and calling search spaces.

Designing Route Plans

Dial plans in the PBX environment were concerned primarily with accessing the PSTN. However, with your CCM, you need to support calls over the IP WAN and accommodate those calls that fall back to the PSTN if the IP WAN becomes unavailable. ...

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