Section 19. Troubleshooting Conferences

Conference calls enable three or more people to participate in the same phone conversation. Conference calls are a popular way for companies to save money on travel-related expenses. In the world of Cisco, you have two types of conference bridges: software and hardware. Each has its advantages and disadvantages. The conference can be either Meet-Me or ad hoc.

Verify Hardware

Cisco IOS: show sccp displays the status and the IP address of the UCM it is registered with.

Cisco IOS: show sccp ccm group number: displays the name used to register with UCM.

UCM: Media Resources, Conference Bridge.

Verify Software

You want to confirm that the Cisco IP Voice Media Streaming Application Service is running: ...

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