Section 11. Troubleshooting Off-Net Call Setup
When dealing with off-net call setup issues, all the previously stated components and issues are still present. Now, we just add a few more components and configuration sections. Naturally, when packets leave your control, your VoIP call is at the mercy of others. The same is true for off-net calls. The administrator of your company’s network has little, if any, control of packets after they leave the comfort of the company-controlled network.
Common off-net issues include the following:
• Gateway configuration errors
• CoS configuration errors
• Service provider issues
• Codec settings on the Region page
• CAC location settings
• QoS setting for WAN links
• Wrong dial peer session target
After reading ...
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