About the Technical Reviewer

Alex Hannah, CCIE Voice No. 25853, is a certified Cisco instructor, specializing in teaching the Cisco Advanced IP Communications product line. He has more than seven years of consulting experience in Cisco Unified Communications for SMB through enterprise spaces. He is the president of Hannah Technologies LLC, a Richmond, Virginia-based Cisco consulting firm specializing in Cisco Advanced IP Communications and application development using Microsoft technologies. He holds a bachelor’s degree in Information Systems from Virginia Commonwealth University, with a minor in Business. Additionally, he is the founder of UCCX.net, which is a video-based training website for the Cisco UC product line. In his spare time, you ...

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