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CCNP TSHOOT 642-832 Official Certification Guide by Kevin - CCIE No. 7945 Wallace

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Chapter 11. IP Communications Troubleshooting

This chapter covers the following subjects:

Voice Troubleshooting: This section introduces you to design and troubleshooting considerations that arise when adding voice traffic to a data network. Several protocols are involved when a Cisco IP Phone registers with its call agent to place and receive voice calls. This section reviews the function of these protocols along with recommendations for troubleshooting voice issues. One of the major troubleshooting targets for voice networks involves quality of service. Therefore, this section concludes by providing an overview of quality of service (QoS) configuration, verification, and troubleshooting commands.

Video Troubleshooting: This section considers ...

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