O'Reilly logo

CCNP TSHOOT 642-832 Quick Reference by Brent Stewart

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

Chapter 2. Troubleshooting Methodology

The responsibilities of a network administrator boil down to four essential measurements: Maximize performance and availability; minimize cost, and time-to-repair.

This chapter focuses on minimizing time-to-repair. The time it takes to restore functionality is predicated on two things: preparation and technique. The previous chapter spoke about the elements of preparation, such as documentation and scheduled preventative maintenance. This chapter focuses on the techniques that you can apply to minimize downtime.

Each of the troubleshooting practices described in this chapter assume that good documentation exists and that appropriate tools are available. Troubleshooting is much more frustrating ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required