About the Authors

Richard Froom, CCIE No. 5102, is a technical leader for the Data Center, Switching and Wireless (DSW) Storage Area Networking (SAN) Test Lab at Cisco Systems. Richard is currently testing Cisco storage solutions with customers and has been involved in customer onsite testing and evaluation of Cisco storage solutions. In addition, Richard has been with Cisco for more than seven years, previously serving as a support engineer troubleshooting customers’ networks and a technical leader working with Cisco Catalyst products. Richard, being involved with Catalyst product field trials, has been crucial in driving troubleshooting capabilities of Catalyst and MDS products and software. He has also contributed substantially to the Cisco.com ...

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