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CCNP Practical Studies: Troubleshooting by Donna L. Harrington

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Desktop Tools

Internetworks have become complex for many reasons, including LAN/WAN architecture, media, technologies, and protocols. The progression from host-centric environments to distributed client-server platforms still very much requires a hierarchical network to aid in troubleshooting. So far, I have reviewed various internetworking tools. However, it is impossible to be an expert in everything. If you are a WAN guru, you may lack technical expertise at the desktop. If you are a LAN guru, you may lack technical expertise at the internetwork level. Obviously, because of the added complexities in current LANs and WANs, you need some basic tools to assist.

Refer to the desktop support resources in Table 2-10 and throughout this section to ...

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