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CCNA® Voice Study Guide by Andrew Froehlich

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Chapter 5. Cucm Express Installation and Basic Configuration

The CCNA Voice exam topics covered in this chapter include the following:

  • Implement Cisco Unified Communications Manager Express to support endpoints using CLI.

    • Describe the appropriate software components needed to support endpoints.

    • Describe the requirements and correct settings for TFTP.

    • Configure TFTP.

    • Describe the differences between key-system and PBX modes.

    • Describe the differences between the different types of ephones and ephone-DNs.

    • Configure Cisco Unified Communications Manager Expressendpoints.

  • Perform basic maintenance and operations tasks to support the VoIP solution.

    • Describe basic troubleshooting methods for Cisco Unified Communications Manager Express.

This chapter starts off ...

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