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CCNA® Voice Study Guide by Andrew Froehlich

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Chapter 1. Cisco Unified Communication Solutions

The following CCNA Voice Exam objectives are covered in this chapter:

  • Describe the components of the Cisco Unified Communications Architecture.

    • Describe the function of the infrastructure in a UC environment.

    • Describe the function of endpoints in a UC environment.

    • Describe the function of the call processing agent in a UC environment.

    • Describe the function of messaging in a UC environment.

    • Describe the applications available in the UC environment, including Mobility, Presence, and TelePresence.

  • Describe and configure gateways, voice ports, and dial peers to connect to the PSTN and service provider networks.

    • Describe the differences between PSTN and Internet Telephony Service Provider circuits.

Once the key ...

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