Part I. Voice Perspectives
Exam topics covered in Part I:
• Describe the function of the infrastructure in a UC environment
• Describe the function of endpoints in a UC environment
• Describe the function of the call processing agent in a UC environment
• Describe the function of messaging in a UC environment
• Describe the function of auto attendants and IVRs in a UC environment
• Describe the function of contact center in a UC environment
• Describe the applications available in the UC environment, including Mobility, Presence, and Telepresence
• Describe how the Unified Communications components work together to create the Cisco Unified ...
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