Chapter 12. Configuring and Maintaining the UC500 Series for Voice

Foundation Topics: This section provides a quick review of how the UC500 Series for Small Business (UC520) fits into the overall design of the Smart Business Communications System (SBCS) and reviews the purpose of the Cisco Configuration Assistant (CCA).

Cisco Configuration Assistant: This section discusses the installation, function, and operation of the CCA and how it relates to operating the SBCS.

Configuring the UC520 for Voice: This section is the primary focus of this chapter and details the process of preparing a UC520 chassis to provide telephony and voice-mail services.

Using CCA for System Maintenance and Troubleshooting: This section introduces the CCA tools ...

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