Chapter 1. Traditional and Unified Voice
Knowledge of both traditional voice and unified voice terminology is essential before implementing a voice solution.
Lab 1-1: Telephony Terminology
Equipment Required
No equipment is required for this lab.
Learning Objectives
Upon completion of this lab, you will better understand the traditional and unified voice terminology.
Task 1: Matching Items
In Table 1-1, match the item on the left with the definition on the right.
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