Chapter 1. Traditional and Unified Voice

Knowledge of both traditional voice and unified voice terminology is essential before implementing a voice solution.

Lab 1-1: Telephony Terminology

Equipment Required

No equipment is required for this lab.

Learning Objectives

Upon completion of this lab, you will better understand the traditional and unified voice terminology.

Task 1: Matching Items

In Table 1-1, match the item on the left with the definition on the right.

Table 1-1. Telephony Terms

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