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CCNA Voice 640-461 Official Cert Guide by Mike Valentine, Jeremy Cioara

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Chapter 15. Common CME Management and Troubleshooting Issues

Troubleshooting: This section walks you through a general troubleshooting process you can use to approach almost any network-related issue.

Troubleshooting Common CME Registration Issues: One of the most common issues you’ll encounter in Cisco VoIP is an IP phone that continually boot cycles. This section discusses these issues and provides an approach to solving them.

Troubleshooting Dial-Plan and QoS Issues: When a phone call fails or starts crackling during a call, people on staff have no problem letting you know that they want you to do something about it.

If it worked right the first time every time, none of us would have jobs! This chapter discusses how to handle questions ...

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