Contents at a Glance
Chapter 1 Traditional Voice Versus Unified Voice
Chapter 2 Understanding the Pieces of Cisco Unified Communications
Chapter 3 Understanding the Cisco IP Phone Concepts and Registration
Part II Cisco Unified Communications Manager Express
Chapter 4 Getting Familiar with CME Administration
Chapter 5 Managing Endpoint and End Users with CME
Chapter 6 Understanding the CME Dial-Plan
Chapter 7 Configuring Cisco Unified CME Voice Productivity Features
Part III Cisco Unified Communications Manager
Chapter 8 Administrator and End-User Interfaces
Chapter 9 Managing Endpoints and End Users in CUCM
Chapter 10 Understanding CUCM Dial-Plan Elements and Interactions
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