Troubleshooting AnyConnect Client Issues
The following sections provide guidelines on troubleshooting the two most common AnyConnect VPN client issues and how to troubleshoot them.
Initial Connectivity Issues
If you use an AnyConnect VPN client in your environment and a user is having initial connectivity issues, run debug webvpn svc on the Cisco ASA and analyze the debug messages. You can fix most of the configuration-specific issues easily by looking at the error messages. For example, if your Cisco ASA is not configured to assign an IP address, you receive a “No assigned address” error message in the debugs. This is highlighted in Example ...
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