About the Authors

Roger Nobel is a customer support engineer at the Cisco Systems Technical Assistance Center (TAC) in Switzerland. He joined Cisco in 2000 as a project engineer. He owns a Swiss-Engineer degree from the University of Applied Sciences Winterthur/Zurich with specialization in software engineering and transmission technologies. He holds CCIE Wireless (#23679), CWNA, and CWSP (#400138).

Fabian Riesen is technical leader at the Cisco Systems Technical Assistance Center (TAC) in Switzerland. He joined Cisco in 1999 as a project engineer. He owns a Swiss-Engineer degree from the University of Applied Sciences Winterthur/Zurich with specialization in software engineering and transmission technologies. He holds CCIE ISP-Dial and CCIE ...

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