Basic Troubleshooting Approach: What Has Changed?

Figure C-1 shows a basic troubleshooting model.

Figure C-1. Troubleshooting Model

NOTE

Remember that during the CCIE Lab Exam that any notes or documentation you make cannot be taken with you when you leave the lab. This model is to help you to create a standard method to troubleshoot problems that will help you to quickly identify problems during your exam.

When analyzing a problem you should consider the flowchart in Figure C-1 and the following facts:

  • Make sure you have a clear definition of the problem.

  • Gather all the relevant facts and consider the likely possibilities.

  • Create and implement ...

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