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CBAP®/CCBA™ Certified Business Analysis, Study Guide by Terri Wagner, Susan Weese

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Chapter 5

Controlled Middle: Elicitation

CBAP/CCBA Exam Topics Covered in This Chapter

  • Prepare for elicitation.
  • Conduct elicitation activity.
  • Document elicitation results.
  • Confirm elicitation results.

Business analysts elicit the necessary information to develop their business, stakeholder, solution, and transition requirements for their projects. The four tasks in the Elicitation knowledge area guide you in gathering and understanding what your project stakeholders need from a new solution. Remember that effective elicitation is not just asking questions. It is a human-based activity in which you determine the right sources for your requirements and decide how to gather the right information from those sources.

Elicitation is very much like ...

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