In this chapter you will
• Learn the building blocks of business analysis
• Explore business and IT domains
• Apply management skills
• Host effective meetings and presentations
• Learn the fundamentals of leadership
As a business analyst, you should know some fundamental skills in your day-to-day work and for your upcoming CBAP exam. Many of the skills I’ll discuss in this chapter you are likely already doing if you’ve found success as a business analyst. All business analysts, regardless of their years of experience, can always use a refresher on the building blocks of effective management, leadership, and analysis.
The skills in this chapter don’t map to any one particular exam objective, but ...