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CBAP Certified Business Analysis Professional All-in-One Exam Guide by Joseph Phillips

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CHAPTER 8

Working as a Business Analyst

In this chapter you will

•  Learn the building blocks of business analysis

•  Explore business and IT domains

•  Apply management skills

•  Host effective meetings and presentations

•  Learn the fundamentals of leadership

As a business analyst, you should know some fundamental skills in your day-to-day work and for your upcoming CBAP exam. Many of the skills I’ll discuss in this chapter you are likely already doing if you’ve found success as a business analyst. All business analysts, regardless of their years of experience, can always use a refresher on the building blocks of effective management, leadership, and analysis.

The skills in this chapter don’t map to any one particular exam objective, but ...

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