CHAPTER 3

Eliciting Requirements

In this chapter you will

• Learn how to elicit requirements from stakeholders

• Lead focus groups

• Interview stakeholders

• Facilitate a requirements workshop

• Analyze business documentation

• Create a project prototype solution

I’ve some good news and more good news about this chapter: it’s not very long, with just four business analysis processes to learn about. Maybe the better news is that this short topic accounts for nearly 20 percent of your CBAP exam (as of this writing). That equates to roughly 28 questions. Here’s an exam tip: know these processes inside and out, as there’s not as much information to know, but plenty of points to be had on the CBAP exam.

The four business analysis requirements elicitation ...

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