CBAP Certified Business Analysis Professional All-in-One Exam Guide

Table of contents

1. Cover
2. Title Page
3. Copyright Page
4. Dedication
5. About the Author
6. Contents at a Glance
7. Contents
8. Acknowledgments
9. Introduction
10. Chapter 1 Earning the Certified Business Analysis Professional Certification
    1. Introducing the International Institute of Business Analysis
       1. Exploring the IIBA
       2. Joining the IIBA
       3. Defining the Business Analyst Role
    2. Qualifying for the CBAP Certification
       1. Identifying the Typical CBAP Candidate
       2. Starting the CBAP Application
       3. Documenting Your Work Experience
       4. Documenting Your BA Knowledge Areas
       5. Confirming Your Professional Development
       6. Providing Professional References for the CBAP Application
       7. Completing the CBAP Exam Application
       8. Reviewing the Exam Details
       9. Maintaining the IIBA CBAP Certification
       10. Adhering to the CBAP Code of Ethical and Professional Standards
    3. Chapter Summary
       1. Key Terms
       2. Questions
       3. Questions and Answers
11. Chapter 2 Business Analysis Planning and Monitoring
    1. Determining the Business Analysis Approach
       1. Determining the Project Factors
       2. Using the SDLC Methodology
       3. Consider the Project Life Cycle
       4. Consider Project Risks, Expectations, and Standards
    2. Performing Stakeholder Analysis
       1. Identifying Project Stakeholders
       2. Identifying Project Roles
       3. Defining the Role Responsibilities
    3. Create a Requirements Communication Plan
       1. Identifying the Communication Requirements
       2. Analyzing Communication Needs
    4. Defining the Requirements Risk Management
       1. Identifying the Risks Within the Requirements
       2. Managing the Requirements Risk
       3. Monitoring and Controlling the Risk Events
    5. Choosing the Business Analysis Activities
    6. Estimate Requirements Activities
       1. Estimate Project Work for Milestones
       2. Identifying Project Assumptions and Risks
    7. Communicating Requirements Activities Performance
       1. Determining the Project and Product Metrics
    8. Chapter Summary
       1. Key Terms
       2. Questions
       3. Questions and Answers
12. Chapter 3 Eliciting Requirements
    1. Eliciting Stakeholder Requirements
       1. Interviewing Project Stakeholders
       2. Managing Stakeholders
    2. Exploring Elicitation Techniques
       1. Leading a Brainstorming Session
       2. Hosting a Focus Group
       3. Observing the Stakeholders
       4. Hosting a Requirements Workshop
       5. Using a Requirements Survey
    3. Using Static Requirements Gathering
       1. Performing Document Analysis
       2. Completing Interface Analysis
       3. Creating a Prototype Solution
    4. Chapter Summary
       1. Key Terms
       2. Questions
       3. Questions and Answers
13. Chapter 4 Managing Requirements Communication
    1. Manage the Scope of Project Requirements
       1. Creating a Requirements Baseline
       2. Creating Requirements Traceability Options
       3. Maintaining the Requirements Scope
    2. Manage Conflicting Requirements
       1. Identifying and Managing Conflicts
       2. Implementing Conflict Resolution
    3. Determine the Requirements Format
       1. Identifying Communication Preferences
       2. Formatting Requirements for Stakeholders
       3. Creating Work Products and Deliverables
    4. Create a Requirements Package
       1. Preparing the Requirements Package
       2. Building the Requirements Package
    5. Conduct a Requirements Presentation
       1. Hosting a Formal Presentation
       2. Hosting an Informal Presentation
       3. Communication Factors
    6. Host a Formal Requirements Review
       1. Preparing for the Formal Requirements Review
       2. Conducting the Formal Requirements Review Meeting
    7. Obtain Requirements Sign-Off
       1. Obtaining Signatures for Requirements
       2. Moving Through Project Milestones
    8. Chapter Summary
       1. Key Terms
       2. Questions
       3. Questions and Answers
14. Chapter 5 Working as an Enterprise Business Analyst
    1. Defining the Enterprise Business Analyst Role
       1. Participating in Strategic Planning and Goal Setting
       2. Developing Strategic Goals
       3. Serving as an Enterprise Business Analyst
       4. Examining the Outputs of Enterprise Business Analysis
    2. Creating and Maintaining the Business Architecture
       1. Developing the Business Architecture
       2. Creating the Business Architecture
       3. Modeling the Business Architecture
    3. Determining Capability Gaps
       1. Preparing for the Feasibility Study
       2. Determining the Purpose for the Feasibility Study
       3. Planning the Assessment Efforts
       4. Conducting a Current State Assessment
       5. Creating a Feasibility Study
       6. Completing the Feasibility Study
    4. Determining the Solution Scope
       1. Scoping the Solution Requirements
       2. Writing the Solution Scope Statement
    5. Creating the Business Case
       1. Quantifying the Project Costs
       2. Finalizing the Business Case
    6. Chapter Summary
       1. Key Terms
       2. Questions
       3. Questions and Answers
15. Chapter 6 Analyzing and Documenting Project Requirements
    1. Prioritize Requirements
       1. Setting Priorities for Requirements
       2. Analyzing Requirements for Priority
    2. Organize Project Requirements
       1. Creating the Business Requirements Documentation
       2. Exploring Solution Development Approaches
    3. Structure Requirements Packages
       1. Creating a Goal Decomposition
       2. Dividing Solution Features and Functions
       3. Working with Stakeholders
    4. Analyze Solution Requirements
       1. Writing the Requirements Documentation
       2. Visualizing the Requirements Document
    5. Analyzing the Solution Quality
       1. Identifying Supplemental Requirements
       2. Meeting Expected Quality
    6. Identifying Constraints and Assumptions
       1. Documenting Identified Constraints
       2. Documenting Assumptions
    7. Determine the Requirements and Attributes
       1. Creating a Requirements Document
       2. Assigning Requirement Attributes
    8. Verifying Project Requirements
       1. Confirming Stakeholder Requirements
       2. Assessing the Quality of Requirements
    9. Chapter Summary
       1. Key Terms
       2. Questions
       3. Questions and Answers
16. Chapter 7 Assessing and Validating Project Solutions
    1. Assess the Proposed Solution
       1. Evaluating Solution Options
       2. Facilitate the Solution Selection
    2. Allocate the Solution Requirements
       1. Reviewing User Classes
       2. Reviewing Functions and Features
       3. Managing Design Phases
    3. Finalizing the Solution and Implementation
       1. Communicating and Assessing the Solution
       2. Supporting the Solution Implementation
       3. Ensure the Solution’s Usability
       4. Supporting Quality Assurance Processes
    4. Chapter Summary
       1. Key Terms
       2. Questions
       3. Questions and Answers
17. Chapter 8 Working as a Business Analyst
    1. Applying Fundamental Business Analysis Skills
       1. Using the Structured Systems Analysis and Design Model
       2. Managing Business Analysis Issues
       3. Relying on Communication Skills
       4. Learning New Skills
    2. Defining Your Business Knowledge
       1. Knowing the Products and Processes
       2. Recognizing Market Conditions
       3. Recognizing Organizational Systems
       4. Relying on Expert Judgment
       5. Mapping IT Projects
    3. Working as a Business Analyst
       1. Hosting Effective Meetings
       2. Thinking Like a Business Analyst
    4. Serving as a Leader
       1. Coaching and Motivating Stakeholders
       2. Performing Appraisals
    5. Chapter Summary
       1. Key Terms
       2. Questions
       3. Questions and Answers
18. Chapter 9 Managing Projects
    1. Initiating the Project
       1. Examining the Project Charter
       2. Developing the Preliminary Project Scope Statement
    2. Planning the Project
       1. Planning for Scope Management
       2. Planning for Time and Cost Estimates
       3. Revisiting Project Planning
    3. Executing the Project Plan
       1. Executing the Project Plan
       2. Developing the Project Team
       3. Using Project Management Powers
       4. Utilizing Human Resource Theories
    4. Monitoring and Controlling the Project
       1. Controlling Project Changes
       2. Performing Quality Control
       3. Controlling Project Communications
    5. Closing the Project
       1. Closing a Project Contract
       2. Officially Closing a Project
    6. Chapter Summary
       1. Key Terms
       2. Questions
       3. Questions and Answers
19. Chapter 10 Passing the CBAP Examination
    1. Preparing to Pass the CBAP Exam
       1. What to Do First
       2. What to Do Second
       3. Create a CBAP Cheat Sheet
       4. Work Smart—Not Hard
       5. Answering the CBAP Questions
       6. Answer Every Question—Once
       7. Use the Process of Elimination
    2. Everything You Must Know
       1. Managing and Planning Requirements
       2. Review of Key Terms for Requirements Management
       3. Eliciting Requirements
       4. Review of Key Terms for Requirements Elicitation
       5. Communicating Requirements
       6. Review of Key Terms for Communication
       7. Working as an Enterprise Business Analyst
       8. Review of Key Terms for Enterprise Analysis
       9. Performing Requirements Analysis and Documentation
       10. Review of Key Terms for Requirements Analysis and Documentation
       11. Assessing and Validating Project Solutions
       12. Review of Key Terms for Assessment and Validation
    3. Chapter Summary
20. Appendix About the CD
    1. System Requirements
    2. Installing and Running MasterExam
       1. MasterExam
    3. CBAP Video Training
    4. Electronic Book
    5. Help
    6. Removing Installation(s)
    7. Technical Support
       1. LearnKey Technical Support
21. Glossary Glossary of Key Terms
22. Index