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Step 7—Rebuild the Team

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How do you strengthen a weak team? Some development organizations will look to see if there are enough superstars on the team. Others will look at size and add more people or more work hours [1]. But these areas are rarely where the main problem lies. In fact, having too many superstars is not always a good thing [2], and some of the best teams are small and agile [3]. More than anything else, it is the level of enthusiasm and teamwork that usually makes a team successful.

Harvard professor Richard Hackman puts teamwork at the top of his list of successful team factors (“It must be a real team”) [4]. He emphasizes the ...

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