The case studies prepared by the author are intended to serve classroom purposes and should not illustrate an effective or ineffective handling of any administrative situation. Further, they are based on reports in the print and electronic media, and is meant for academic purpose only. The authors have no intention to sully the image of the corporates or executives discussed.

Copyright © 2011 Dorling Kindersley (India) Pvt. LtdLicensees of Pearson Education in South Asia

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