GUIDELINE 1

EMPOWER PEOPLE THROUGH EFFECTIVE DELEGATION

As we saw in Chapter 7, effective delegation involves assigning concrete goals and specific deadlines and clarifying all guidelines and parameters. Make sure that both you and the person you are managing are absolutely clear on what is expected. Talk about the details of the assignment until the person understands exactly where his or her responsibility begins and ends. Ask the person to state the details for you, and then ask for the details again in order to double-check understanding.

You can employ the “Delegating Responsibility” tool introduced in Chapter 7 as an aid for empowering people effectively. The tool is repeated here for ease of use.

No matter how small or large the goal ...

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