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Can Two Rights Make a Wrong?: Insights from IBM’s Tangible Culture Approach by Research With Contributors from IBM Business Consulting Services and Institute for Business Value, Sara J. Moulton Reger

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11. Major Transformation—Addressing Your Plan’s Hidden Barrier

By Sara Moulton Reger, Sue Blum, Ron Frank, Kris Pederson and George Pohle

imageChapter Contents

image Overview

image Introduction

image Business Challenges

image Culture Challenges

Handling Key “People” Risks

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