APPENDIX

About the Contributors

Michael Armano is a Partner with Essex Partners and is a recognized global leader in the human resources and consulting fields. He has worked as a senior executive in several of the world’s most highly regarded professional services, financial services, and technology firms, including as Vice President IBM Global Services, Chief People Officer Mainspring, Director Global Human Resources with the Boston Consulting Group, and Vice President Global Workforce Planning for Fidelity Investments. Michael has completed work toward a Master’s degree in Vocational and Psychological Counseling from the University of Massachusetts and holds a Bachelor of Science degree in Education from Suffolk University. During his time ...

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