Data-based decision making
“Most executives, many scientists, and almost all business school graduates believe that if you analyze data, this will give you new ideas. Unfortunately, this belief is totally wrong. The mind can only see what it is prepared to see.”
—Edward de Bono
“The purpose of computing is insight, not numbers.”
—Richard W. Hamming
By the mid-1980s, corporate IT figured that they had a reasonably good handle on building and running the operational systems responsible for the day-to-day processes of increasingly automated businesses. The majority of companies programmed their own systems, mostly in Cobol, computerizing the financially important and largely repetitive operational activities, one business activity ...