You are previewing Business Transformation: A Roadmap for Maximizing Organizational Insights.
O'Reilly logo
Business Transformation: A Roadmap for Maximizing Organizational Insights

Book Description

Effectively introduce and promote analytics within your enterprise

All companies use information to set strategies and accomplish business objectives. But how many CEOs and CIOs would say they are satisfied that their companies get maximum value from information? Business Transformation reveals how SAS's Information Evolution Model (IEM) can be used together with analytics for groundbreaking results. Author Aiman Zeid provides the necessary information you need to introduce and promote the use of analytics and insight across your organization. Along with examples and best practices of global companies that have successfully been through this process, you'll learn how to identify the starting point and develop a road map for execution.

  • Reveals how to introduce and promote the use of analytics and insights across your organization

  • Written by a lead developer at SAS global Business Intelligence Competency Center program and services

  • Features global case studies and examples

  • Practical and insightful, this reference provides businesses with an essential blueprint for creating improvements that optimize business returns and put the potential of data analytics to work.

    Table of Contents

    1. Cover Page
    2. Title Page
    3. Copyright
    4. Contents
    5. Foreword
    6. Preface
    7. Acknowledgments
    8. CHAPTER 1: The Critical Role of Business Insight
      1. THE DISRUPTIVE NATURE OF DATA
      2. AN UNCONVENTIONAL LOOK AT CONVENTIONAL WISDOM
      3. INNOVATING AT THE SPEED OF DATA
      4. WEIGHING RISK AND BRINGING THE BETTER PART OF GUT INSTINCT BACK INTO THE EQUATION
      5. PEOPLE, PROCESS, TECHNOLOGY, AND CULTURE
      6. STARTING THE JOURNEY
      7. NOTES
    9. CHAPTER 2: The Journey: Taking the First Steps toward Transforming Your Organization
      1. DIFFERENT APPROACHES
      2. JUGGLING MULTIPLE CHALLENGES
      3. HOW TO DEAL WITH CHALLENGES EFFECTIVELY
      4. EXECUTIVE SPONSORSHIP: CRITICAL TO SUCCESS
      5. UNDERSTANDING CURRENT CAPABILITIES
      6. ALIGNING CAPABILITIES WITH BUSINESS OBJECTIVES
      7. LET'S START THE JOURNEY
      8. TAKING THE FIRST STEPS TO TRANSFORMING YOUR ORGANIZATION
      9. NOTE
    10. CHAPTER 3: Challenged Organizations: When Rugged Individualism and Department Silos Aren't Enough
      1. GETTING ALONG ONE DAY AT A TIME: ORGANIZATIONS AT THE INDIVIDUAL LEVEL
      2. WHEN “HAVE IT YOUR WAY” ISN'T A GOOD THING
      3. SUPERHIGHWAYS AND DIRT ROADS
      4. CONSOLIDATED, BUT NOT COHESIVE: ORGANIZATIONS AT THE DEPARTMENTAL LEVEL
      5. SUBJECT MATTER EXPERTS AND GATEKEEPERS
      6. UNDERSTANDING THE TRUE CONSEQUENCES OF THE CHALLENGED LEVELS
      7. BUSINESS TRANSFORMATION STRATEGY OBJECTIVES FOR CHALLENGED ORGANIZATIONS
      8. NOTES
    11. CHAPTER 4: Foundational Organizations: Making the Leap to an Enterprise-Wide Approach
      1. THE POSSIBILITIES THAT COME WITH PATIENCE
      2. SEEING THE VALUE ACROSS THE ENTERPRISE
      3. HOW AN ENTERPRISE LEVEL ORGANIZATION FUNCTIONS
      4. BIG DATA: THE BIG OPPORTUNITY FOR ENTERPRISE LEVEL ORGANIZATIONS
      5. DON'T LET UP
      6. CONTINUOUS IMPROVEMENT REQUIRED
      7. BUSINESS TRANSFORMATION STRATEGY OBJECTIVES FOR FOUNDATIONAL ORGANIZATIONS
    12. CHAPTER 5: Progressive Organizations: Harnessing the Power of Information to Achieve Market Advantage and Expand Their Business Offerings
      1. OPTIMIZATION: THE EASIEST BUSINESS CASE OF ALL
      2. TOWARD INNOVATION AND BEYOND
      3. BUSINESS TRANSFORMATION STRATEGY OBJECTIVES FOR PROGRESSIVE ORGANIZATIONS
    13. CHAPTER 6: Centers of Excellence: The Key to Accelerate Organizational Transformation
      1. THE 10,000-FOOT VIEW OF INFORMATION
      2. A QUICK LOOK AT THE KEY RESPONSIBILITIES OF A CoE
      3. CoEs AND THE LEVELS OF MATURITY
      4. HOW SHOULD CoEs BE ORGANIZED?
      5. ACCELERATING MATURITY—NOT CREATING DEPENDENCY
      6. FINDING THE RIGHT SPOT IN THE ORG CHART
      7. MAPPING THE MINI-UNITS THAT A CoE MIGHT HOST
      8. HOW THE CoE HELPS SECURE THE ORGANIZATIONAL PILLARS
      9. PHASED VERSUS BIG BANG APPROACH FOR STARTING A CoE
      10. FINDING THE RIGHT FUNDING MECHANISM
      11. SELECTING THE RIGHT PERSONALITIES
      12. RAMPING UP YOUR CHANGE AGENT
      13. NOTE
    14. CHAPTER 7: Starting the Journey: Developing a Strategy and Roadmap to Guide Your Business Transformation
      1. KNOWING WHERE TO START
      2. RIYAD BANK'S ENTERPRISE BUSINESS INTELLIGENCE COMPETENCY CENTER
      3. E.SUN BANK'S CUSTOMER RISK VALUE ORGANIZATION
      4. SUCCESS STORY TAKEAWAYS
      5. APPLYING THE LESSONS FROM E.SUN AND RIYAD
      6. THE MOST IMPORTANT CHARACTERISTICS OF SUCCESSFUL BUSINESS TRANSFORMATION STRATEGIES
      7. A STEP-BY-STEP LOOK AT THE KEY COMPONENTS
      8. IDENTIFYING A STARTING POINT
      9. SUMMING IT ALL UP
      10. IN THE END, IT'S ABOUT BEING A LEADER
    15. Appendix: Snapshot of the Information Evolution Model
      1. THE INDIVIDUAL LEVEL: GETTING ALONG ONE DAY AT A TIME
      2. DEPARTMENTAL LEVEL: THE CONSOLIDATED ORGANIZATION
      3. THE ENTERPRISE ORGANIZATION: A COMMON SENSE OF PURPOSE
      4. THE OPTIMIZE LEVEL ORGANIZATION: ALIGNED AND READY
      5. THE INNOVATE LEVEL: SPAWNING AND SUPPORTING NEW IDEAS
    16. Glossary
    17. About the Author
    18. Index