Chapter 3
Formatting Your Business Report
Most books about business communications focus primarily on content, and that’s appropriate because contents are the most important aspects of business letters, reports, memos, and other communications. But the fact is that your message can be seriously diluted by a report that is marred by typographical errors, that has missing sheets, or that is poorly presented. And by the same token, a report that is professional in appearance builds credibility, supports your message, and generally makes you look good in the workplace. In this chapter, you get some tips for how to format, edit, and present your work so it makes the impression you want.

Editing and Proofreading

After you create your report, ...

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