AUTHOR
Dr Ernest Brewster has over 30 years experience in IT, including 20 years as a senior manager in various public sector organisations, latterly as Head of IT at Fife Council, one of Scotland’s largest local authorities with an estate of over 15,000 personal computers and a network linking several hundred separate sites.
Dr Brewster is a long-time champion of ITIL Service Management, with a record of implementing ITIL good practice in complex organisations. He is an expert in strategy development, programme and project management, business process re-engineering and public procurement.
Dr Brewster is an ex-member of SOCITM’s National Executive Committee and a contributor to several of SOCITM’s MapIT publications.
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