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Business Process Standardization

Book Description

In a global society where professionals from diverse industries, cultures, and corners of the world must collaborate effectively to achieve shared goals, consistency of information is a critical concern. Businesses create guidelines and document procedures and policies to ensure a quality end product with worldwide appeal. Business Process Standardization: A Multi-Methodological Analysis of Drivers and Consequences provides insight into the procedures and best practices that enable organizations to maximize compatibility, interoperability, and quality in their products and processes, allowing for more efficient and cost-effective business models. This in-depth reference will benefit researchers, practitioners, managers, and students of business and commerce in a multitude of diverse organizations and fields.

Table of Contents

  1. Cover
  2. Title Page
  3. Copyright Page
  4. Book Series
    1. Mission
    2. Coverage
  5. Dedication
  6. Preface
    1. INTRODUCTION
    2. RELEVANCE OF RESEARCH TOPIC
    3. CHALLENGES
    4. MULTI-METHODOLOGICAL APPROACH
    5. RESULTS AND IMPLICATIONS
    6. STRUCTURE AND ORGANIZATION OF THE BOOK
    7. TARGET AUDIENCE
    8. REFERENCES
    9. ENDNOTES
  7. Acknowledgment
  8. Section 1: Developing the Concept of BPS
    1. Chapter 1: Introduction
      1. ABSTRACT
      2. 1.1 BUSINESS PROCESS STANDARDIZATION
      3. 1.2 MOTIVATION OF THE RESEARCH TOPIC
      4. 1.3 RESEARCH FOCUS AND RESEARCH QUESTIONS
      5. 1.4 METHODOLOGY AND DEFINITIONS
      6. 1.5 STRUCTURE OF THE BOOK
      7. 1.6 RESULTS
      8. REFERENCES
      9. KEY TERMS AND DEFINITIONS
      10. ENDNOTES
    2. Chapter 2: State of the Art of BPS Research
      1. ABSTRACT
      2. 2.1 BUSINESS PROCESS STANDARDIZATION: A LITERATURE REVIEW
      3. 2.2 DEFINITIONS OF BPS
      4. 2.3 OVERVIEW OF DRIVERS/ANTECEDENTS AND CONSEQUENCES/VALUE DIMENSIONS OF BPS
      5. 2.4 SUMMARY
      6. REFERENCES
      7. KEY TERMS AND DEFINITIONS
      8. ENDNOTES
  9. Section 2: Theory and Model Development
    1. Chapter 3: Deriving a Multi-Theoretical Framework for BPS Research
      1. ABSTRACT
      2. 3.1 RESEARCH CONTEXT
      3. 3.2 OVERVIEW OF THEORETICAL LENSES
      4. 3.3 THE MULTI-THEORETICAL FRAMEWORK FOR BPS RESEARCH
      5. 3.4 SUMMARY
      6. REFERENCES
      7. KEY TERMS AND DEFINITIONS
      8. ENDNOTES
    2. Chapter 4: Model Development and Hypotheses
      1. ABSTRACT
      2. 4.1 OVERVIEW AND DEVELOPMENT OF MODELS
      3. 4.2 CONSTRUCTS
      4. 4.3 CONSTRUCT LINKAGES AND HYPOTHESES
      5. 4.4 SUMMARY
      6. REFERENCES
      7. KEY TERMS AND DEFINITIONS
      8. ENDNOTES
  10. Section 3: Analysis and Results
    1. Chapter 5: Evaluation of BPS and Its Impact
      1. ABSTRACT
      2. 5.1 SURVEY RESEARCH METHOD AND RESEARCH DESIGN
      3. 5.2 APPLICATION DOMAIN: THE RECRUITMENT PROCESS
      4. 5.3 CONSTRUCT OPERATIONALIZATION
      5. 5.4 SURVEY EXECUTION
      6. 5.5 SURVEY RESULTS
      7. 5.6 SUMMARY
      8. REFERENCES
      9. KEY TERMS AND DEFINITIONS
      10. ENDNOTES
    2. Chapter 6: Evaluation of BPS and its Impact
      1. ABSTRACT
      2. 6.1 CASE STUDY RESEARCH METHOD
      3. 6.2 TRAVEL CASE STUDY
      4. 6.3 AUTOMOTIVE CASE STUDY
      5. 6.4 FINANCE GROUP CASE STUDY
      6. 6.5 ENERGY CASE STUDY
      7. 6.6 CROSS-CASE PERSPECTIVE
      8. 6.7 SUMMARY
      9. REFERENCES
      10. KEY TERMS AND DEFINITIONS
      11. ENDNOTES
  11. Section 4: Conclusions and Further Research
    1. Chapter 7: Discussion of Findings
      1. ABSTRACT
      2. 7.1 SUMMARY OF FINDINGS
      3. 7.2 DISCUSSION OF FINDINGS
      4. 7.3 IMPLICATIONS OF FINDINGS
      5. 7.4 LIMITATIONS
      6. REFERENCES
      7. KEY TERMS AND DEFINITIONS
      8. ENDNOTES
    2. Chapter 8: Further BPS Research
      1. ABSTRACT
      2. 8.1 A ROADMAP FOR FURTHER BPS RESEARCH
      3. 8.2 FURTHER RESEARCH DIRECTION 1: EXTENSION OF RESEARCH MODEL WITH FURTHER DEPENDENT VARIABLES
      4. 8.3 FURTHER RESEARCH DIRECTION 2: EXTENSION OF RESEARCH MODEL WITH DRIVERS AND ANTECEDENTS
      5. 8.4 FURTHER RESEARCH DIRECTION 3: INTERPLAY BETWEEN PROCESS AND DATA STANDARDS
      6. 8.5 FURTHER RESEARCH DIRECTION 4: INTERPLAY BETWEEN SOA AND BPS
      7. 8.6 FURTHER RESEARCH DIRECTION 5: ENHANCING BPS TOWARDS A CONTINUOUS COMPETENCY
      8. 8.7 SUMMARY
      9. REFERENCES
      10. KEY TERMS AND DEFINITIONS
      11. ENDNOTES
  12. Appendix
    1. APPENDIX 1: OPERATIONALIZATION OF CONSTRUCTS
    2. APPENDIX 2: STRUCTURED QUESTIONNAIRE FOR CASE STUDIES
    3. APPENDIX 3: ANALYSIS OF MEASUREMENT MODEL OF THE FURTHER DEPENDENT VARIABLES RESEARCH MODEL
    4. APPENDIX 4: ANALYSIS OF MEASUREMENT MODEL OF THE DRIVERS/ANTECEDENTS RESEARCH MODEL
    5. APPENDIX 5: CONSTRUCTS, OPERATIONALIZATIONS AND ANALYSIS OF MEASUREMENT MODEL OF THE COMBINED PROCESS AND DATA STANDARDS RESEARCH MODEL
    6. APPENDIX 6: LIST OF PUBLICATIONS
    7. References
    8. REFERENCES
    9. REFERENCES
    10. REFERENCES
    11. ENDNOTES
  13. Compilation of References
  14. About the Author