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Business Process Management by Martyn A. Ould

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CASE STUDY 3

Finally, let’s examine a simple process architecture and look in particular at how the dynamic relationships would appear in RADs for them.

Suppose a software product company has a range of products. During the lifetime of a product, changes to it are proposed. Occasionally the outstanding changes proposed for a product are reviewed; some are deleted and some are incorporated in a new release of the product. A brainstorming of EBEs might come up with the following:

  • Product;

  • Change proposal;

  • Release;

  • Sale;

  • Customer.

Which of these are UOWs? In other words, which of them have a lifetime which must be serviced by our ‘organization‘? For this exercise, we might decide that we are not concerned with selling and marketing, only the generation ...

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