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Business Process Management by Martyn A. Ould

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WHAT HAPPENS IN AN ORGANIZATION?

So far, we have seen how a Riva RAD can be used to capture the concurrent and collaborative activity that makes up a single business process, in terms of roles and their actions and interactions. But if we walk into a company’s building, we might guess that going on around us are many processes dealing with the many different aspects of the organization’s life. As we look around, we sense a number of things:

  • Some of them are ‘big’ processes — the development of a new pharmaceutical drug involving thousands of people across the world — and some are ‘small‘’ someone claiming their expenses.

  • Some are long-running, and some are over quickly — think again of the two processes in the above example: ten years against ...

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