O'Reilly logo

Business Process Management by Martyn A. Ould

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

ROLES

Suppose we walk into a supermarket company and identify the things that we might think of as roles, in some yet-to-be-defined sense. Here are some: Store Manager, Shelf Stacker, Checkout Assistant, Shop-floor Assistant, Security Guard, Finance Clerk, Warehouse Person. If we walked into a publishing company we might choose Author, Editor, Commissioning Editor, Marketing Manager, Copy Editor, Production Planner. If we walk into a software engineering company we might find Project Manager, Programmer, System Tester, Chief Architect, Designer, Configuration Controller, Finance Director.

Roles of this sort are rather like job titles, the sort of thing an individual might have printed on their business card. Or they might be boxes on the organization ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required