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Business Process Management by Martyn A. Ould

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THE RIVA METHOD

Whatever our reason for taking an interest in our processes, we shall need a way to define, record, discuss and analyse them, and we shall need a language for talking about processes. This is where Riva comes in.

Riva is a method for the elicitation, modelling, analysis and design of organizational processes.

It uses two languages for talking about processes:

  • The Process Architecture Diagram (PAD) is used to describe the overall chunking of the organizational activity into individual processes.

  • The Role Activity Diagram (RAD) is used to describe an individual process. In a modelling project, we shall always have one PAD and one or more RADs.

The Riva method includes techniques for:

  • determining what processes an organization must ...

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