Business Process Management: Profiting From Process

Developing Rollout Plans

This step recognizes the specific deficiencies in capabilities and resources and identifies constraints to implementation and change by creating detailed, individual departmental plans for integrated change. In developing rollout plans, the organization defines how and when support departments will conduct the necessary support activities. It finalizes the organizational structure and responsibilities with specific names and roles. It consolidates the individual plans into a coordinated set.

Techniques

In developing the rollout plans, use the following techniques:

• Project planning

• Win-win negotiation

• Presentations

• Communications

• Broad participation

Lessons Learned

Review the Transformation Strategy developed in the Renew ...